COVID-19 issues



Social distancing

Social isolation and Downloading video-conferencing software

Importance of social distancing in the community

Wearing face masks to reduce community transmission

Decisions about immunotherapy in 2020

Online COVID-19 resources

-Australian Government

Australian Capital Territory




-The Lancet

-ABC Radio Coronacast


In order to minimise the risk of transmission of ANY infectious disease and protect our staff and other patients, we ask all patients and carers to cooperate with the following:


If you have a fever, flu-like symptoms or respiratory illness or have recently returned from overseas or visited a known “hot-spot” of infection in the last few weeks, DO NOT ENTER our rooms.

Postpone your appointment until you are well.

Please use some common sense.Don’t assume that even if you have a negative COVID test that it is okay to come and share your infection with us! If one of us gets sick, we have to close the rooms and cancel all patients for a couple of days until OUR tests come back! Don’t be surprised to be asked to leave if you turn up sick


Given the amount of physical space we have available and duration of most of our appointments, we need to minimise the number of people in our rooms at any one time. Please do not bring the extended family. If you are an adult patient (defined as 18+ years), please come alone. Only essential support people are allowed to stay (eg. need a translator or the patient is very elderly). Don’t bring other children. If a child is the patient, bring that child alone and one parent/carer only. Other interested parties can always listen in on a speaker on their smartphone in their car if needed. We don’t allow others to wait in our waiting room for the same reasons as above; the amount of physical space we have. We do NOT anticipate any relation of these social distancing measures and these rules will remain in place until the threat of COVID-19 subsides. And use some common sense. A mother is an essential carer for a baby patient. But an 18 year old who can drive, drink alcohol, get a job and get married and drive a car can come alone. A spouse/partner is an interested party but not an essential carer unless their partner is disabled or does not speak English.

We have reduced the number of waiting room chairs in our rooms and spaced these further apart and removed toys and magazines as it is not possible to easily clean these. If lots of people from the same family arrive, the extras will be asked to leave.


SOCIAL ISOLATION and Downloading video-conferencing software

If you find it hard to do so, ask a friend, relative or grandchild, establish a free account and practice! You are likely to find this very useful for social reasons. Examples include:

ZOOM works on PCs, Macs and Smartphones and iPads. If you find it hard to do so, ask a friend, relative or grandchild, establish a free account and practice! See to download the programme and establish a free or paid account. Keep the version you use updated to optimise security and if you hold meetings, make sure you issue a password plus invitation to keep the meeting secure.

SKYPE is another popular and useful programme. Skype has recently introduced a way to do conference calls via a web browser without even having to download the Skype programme or have a Skype account. See For more information about this feature see Otherwise the traditional way to download the Skype app and establish and use an account can be found at:

Please note that for our Telehealth consultations, we do not use the above software but rather encrypted Australian platforms designed for TeleHealth (Coviu).


Importance of social distancing and isolation: see ABC news link 25 March 2020:

Wearing face masks to reduce community transmission: 2023 update

As of April 2023, we have removed the need to wear a face mask when attending our rooms. That may change if community transmission rates spike again.





Sunjaya AP, Jenkins C. Rationale for universal face masks in public against COVID-19. Respirology. 2020 Jul;25(7):678-679. doi: 10.1111/resp.13834.

Esposito S, Principi N, Leung CC, Migliori GB. Universal use of face masks for success against COVID-19: evidence and implications for prevention policies. Eur Respir J. 2020 Jun 18;55(6):2001260. doi: 10.1183/13993003.01260-2020.

Feng S, Shen C, Xia N, Song W, Fan M, Cowling BJ. Rational use of face masks in the COVID-19 pandemic. Lancet Respir Med. 2020 May;8(5):434-436. doi: 10.1016/S2213-2600(20)30134-X.



Updated information on immunotherapy can be found here. Given that 2022 was a wet year weather-wise, that translated into a high pollen load and bad hay fever season. If medication is not usually effective and you get bad pollen hay fever or asthma, you are best to NOT delay decisions regarding immunotherapy.


There is no reason to put off treating allergic disease in 2022/23 and treating your hay fever also makes it less likely that you will be constantly touching your nose and eyes, known to be associated with a higher risk of spread of infection. So even if you have no interest in immunotherapy to switch off allergy, at least takes medicines to control your symptoms.


COVID-19 Resources

Australian Government information:

Australian Capital Territory Statistics:

Australasian Society for Clinical Immunology and Allergy:

Hand washing and eczema skin care:

European Academy of Allergy Asthma Immunology:

New England Journal of Medicine:

The Lancet:

ABC Radio Coronacast:

And download the COVIDSafe app to your smartphone:


It is important to be aware that soap and high strength alcohol is recommended for cleaning hands and potentially contaminated surfaces to reduce the risk of COVID-19 transmission. A lot of available antiseptic wipes contain benzylkonium chloride. While this has anti-bacterial and anti-viral properties, this chemical can also cause contact allergic dermatitis, so avoid these products if you have known allergy to it and suspect contact allergy is you start getting hand dermatitis with use.

Last reviewed  10 April 2023

This page will be updated regularly